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Our Principal Objectives & The Tools We Use To Provide Them
Security
All website and application pages implement Transport Layer Security
Minimum TLS encryption version: 1.2
Certified signature algorithm: PKS #1 SHA 256
256-bit RSA encryption
Privacy
Two-factor user authentication is managed with
ASP.NET Identity
Token-based email verification with hashed user credentials
Using
Password-Based Key Derivation Function 2 (PBKDF2)
Implemented by
Rfc2898DeriveBytes
.
Reliability
Microsoft Azure®
servers
Geo-redundant application services.
Encrypted database replication & failover disaster recovery.
Regionally redundant file storage with service-side encryption.
Support
Remote assistance/instruction provided with
Zoho Assist
.
Using SSL/256-bit AES encryption protocol
For training,
a screen is shared with subscriber
For support,
a remote session is initiated
All sessions require express subscriber consent